Key Features

• Automated Classification: Uses NLP to categorize tickets by topic, urgency, or department
• Multi-Channel Ingestion: Works across email, web forms, CRM systems, and helpdesks
• Priority Detection: Identifies high-priority issues using sentiment and keyword analysis
• Smart Routing: Assigns tickets to the right agent or team automatically
• Custom Labels & Taxonomy: Tailor classification logic to match your business workflows
• Real-Time Tagging: Instantly tags tickets with metadata for faster processing
• Performance Monitoring: Track ticket flow, category distribution, SLA compliance, and resolution trends

Use Cases

• Auto-classify incoming emails and tickets by topic or department
• Prioritize complaints or escalations using sentiment detection
• Route billing, technical, or product queries to relevant teams
• Speed up SLA adherence by identifying urgent requests instantly
• Enrich CRM records with categorized customer feedback and queries

Benefits

• Reduced Manual Work by automating repetitive classification tasks
• Faster Resolution Time with smart ticket triaging and routing
• Higher Operational Efficiency through AI-powered workflows
• Better SLA Compliance with real-time detection of priority issues
• Improved Customer Satisfaction by reducing first response delay

Powered by Kriatix.ai

Built on our proprietary Kriatix.ai low-code platform, the classifier is customizable, scalable, and easily integrated into your existing support infrastructure. Adapt classification rules, logic, and models to suit your operational needs.

Deployment Options

• SaaS (managed and hosted by GoodWorkLabs)
• On-Premise (for compliance or data privacy needs)
• Hybrid (integrate with existing systems via secure APIs)

Get Started

Ready to automate email and ticket classification at scale? Request a personalized demo or try a custom pilot tailored to your business.

Request Demo | Contact Sales

Key Features

• AI-Powered Summarization: Extracts main points, conclusions, and highlights instantly
• Supports Multiple File Formats: Works with PDFs, Word docs, Excel, TXT, and HTML
• Context-Aware NLP: Understands document context and structure for precise summaries
• Custom Summary Length: Generate executive briefs or in-depth condensed reports
• Multilingual Summarization: Works with documents in multiple global languages
• Secure Document Processing: Data is encrypted in transit and at rest
• Dashboard & API Access: Use via web interface or integrate directly into workflows

Use Cases

• Summarize lengthy reports for executives or decision-makers
• Convert legal contracts into quick-reference summaries
• Speed up research review by condensing academic papers
• Automate meeting notes and documentation workflows
• Extract insights from customer feedback or survey responses

Benefits

• Save Hours of Manual Reading with instant summaries
• Faster Decisions through quick understanding of core content
• Improved Productivity by automating repetitive document analysis
• Enhanced Accuracy with AI trained on domain-specific language
• Enterprise-Ready Security for sensitive document handling

Powered by Kriatix.ai

This solution is powered by Kriatix.ai, our low-code AI platform that enables custom workflows, domain-tuned models, and rapid deployment. Customize summary formats, tone, and depth to fit your organization’s needs.

Deployment Options

• SaaS (cloud-hosted by GoodWorkLabs)
• On-Premise (for security-sensitive enterprises)
• Hybrid (API-based integration into internal systems)

Get Started

Want to experience AI-powered summarization for your business? Book a live demo or request a custom pilot today.
Request Demo | Contact Sales

Key Features

• AI-Powered OCR: Accurately extracts data from scanned invoices, PDFs, and images
• Multi-format Support: Handles JPEG, PNG, PDF, TIFF, and scanned documents
• Intelligent Data Extraction: Identifies key fields like vendor, date, amount, line items, and tax info
• Smart Validation Rules: Automatically checks data against business rules and compliance parameters
• ERP & Accounting Integration: Connects with SAP, QuickBooks, Zoho Books, Oracle, and custom systems
• Duplicate Detection: Flags and filters out duplicate or fraudulent entries in real-time
• Audit Trail: Maintains logs of all processed documents for traceability and compliance

Use Cases

• Automate AP invoice data entry and reconciliation
• Digitize paper-based financial workflows
• Accelerate invoice approvals and reduce cycle time
• Enable real-time visibility into pending payments and liabilities
• Ensure regulatory compliance with minimal manual review

Benefits

• Save Time by reducing manual data entry by up to 90%
• Improve Accuracy with intelligent extraction and validation
• Faster Turnaround Time for invoice approvals and processing
• Seamless System Integration with existing accounting/ERP tools
• Lower Operational Costs and enhance audit readiness

Powered by Kriatix.ai

Built using our flexible, low-code AI platform Kriatix.ai the solution is fully customizable to fit your document types, extraction rules, and workflow automations. Scale effortlessly with enterprise-grade security and adaptability.

Deployment Options

• SaaS (fully managed cloud hosting by GoodWorkLabs)
• On-Premise (for enterprises with strict data governance)
• Hybrid (custom APIs and secure middleware support)

Get Started

Transform your invoice processing workflows with automation. Request a personalized demo or pilot today.

Request Demo | Contact Sales

Key Features

• AI-powered Resume Parsing: Automatically extract key data skills, education, experience, certifications—from any resume format
• Job Match Scoring: AI algorithms match candidate profiles against job descriptions based on relevance, skills, and fit
• Multi-format Support: Works with PDFs, DOCs, images (OCR), and online application data
• Keyword & Contextual Analysis: Goes beyond keyword matching to understand context, synonyms, and role relevance
• ATS & HRMS Integration: Seamlessly integrates with applicant tracking systems and HR platforms
• Custom Scoring Models: Tailor scoring logic based on your hiring priorities, industries, or roles
• Analytics Dashboard: Visualize talent pipelines, match scores, and hiring metrics in real time

Use Cases

• Automate resume screening for large volumes of applicants
• Instantly rank candidates based on job fit
• Improve recruiter efficiency by surfacing top talent
• Enhance candidate experience with faster response times
• Match internal candidates for reskilling or lateral roles

Benefits

• Reduce Time-to-Hire by automating resume screening and shortlisting
• Enhance Hiring Quality with intelligent, unbiased candidate scoring
• Lower Operational Costs by minimizing manual effort
• Boost Recruiter Productivity by surfacing the most relevant profiles
• Enable Scalable Recruitment for high-growth or enterprise hiring needs

Powered by Kriatix.ai

This solution is built using Kriatix.ai, our proprietary low-code AI platform. With full customization and enterprise-grade scalability, it enables tailored parsing rules, custom matching models, and secure data compliance.

Deployment Options

• SaaS (hosted by GoodWorkLabs)
• On-Premise (for data-sensitive enterprise clients)
• Hybrid (custom workflows and integrations via secure APIs)

Get Started

Ready to transform your recruitment workflow? Request a personalized demo or explore a pilot tailored to your hiring needs.

Request Demo | Contact Sales