Dynamic FAQ Builder

Key Features

• Auto-Generated FAQs: Extracts question-answer pairs from your knowledge base using AI
• Dynamic Updates: Automatically refreshes FAQs when source content changes
• Search & Intent Matching: Matches user queries to the most relevant answers using NLP
• Multilingual Capabilities: Supports FAQ generation in multiple languages
• Smart Categorization: Organizes FAQs into logical topics and subtopics for easy access
• API Integration: Seamlessly embeds into websites, apps, and support platforms
• Analytics Dashboard: Tracks most viewed FAQs, deflection rates, and user satisfaction

Use Cases

• Turn static help center articles into dynamic, searchable FAQs
• Reduce support ticket volume by improving self-service content
• Keep product documentation FAQs updated in real time
• Support multilingual users with localized FAQs
• Empower support agents with ready-to-use, AI-curated answers

Benefits

• Increased Self-Service Adoption with intelligent FAQ access
• Reduced Ticket Volume by resolving common questions automatically
• Always Up-to-Date Support Content without manual updates
• Improved User Experience through faster, relevant answers
• Scalable Knowledge Management across teams and products

Powered by Kriatix.ai

This solution leverages our low-code AI platform to automate knowledge mining, content structuring, and delivery across channels, allowing seamless FAQ creation at scale.

Deployment Options

• SaaS (cloud-hosted by GoodWorkLabs)
• On-Premise (for businesses requiring internal hosting)
• Hybrid (API-enabled integration with internal knowledge tools)

Get Started

Want to supercharge your support with AI-generated FAQs? Request a live demo or a custom pilot tailored to your knowledge ecosystem.
Request Demo | Contact Sales