Voice AI Integration

Key Features

• Voice Channel Integration: Supports integration with call centers, IVR systems, mobile apps, and more

• Natural Language Processing (NLP): Understands and responds to customer queries with human-like accuracy

• Real-time Speech Recognition: Converts voice input to actionable insights and responses instantly

• Live Agent Escalation: Smartly routes calls to human agents when needed

• CRM & Backend Integration: Integrates seamlessly with Salesforce, HubSpot, custom CRMs, and ERP systems

• Multi-lingual Support: Engages with customers in their preferred language using AI translation

• Analytics Dashboard: Monitor voice interaction performance, call volume, customer satisfaction, and more

Use Cases

• Automate customer service calls for frequently asked questions and basic queries

• Route calls to the right department or agent based on voice commands

• Provide real-time order updates or support information via voice

• Schedule appointments or provide reminders through voice interactions

• Gather customer feedback or conduct surveys with voice-based interactions

Benefits

• Reduced Operational Costs by automating Tier 1 support with voice AI

• Improved Customer Experience through faster, human-like voice responses

• Faster Issue Resolution via automated routing and escalation

• Increased Call Center Efficiency with AI-driven call handling and analytics

Powered by Kriatix.ai

Built on our low-code AI platform, the Voice AI Integration is fully customizable to suit your workflows, brand voice, and compliance needs. Deploy in days, not months.

Deployment Options

• SaaS (hosted by GoodWorkLabs)

• On-Premise (enterprise clients)

• Hybrid (via API gateway)

Get Started

Ready to revolutionize your customer experience with voice AI? Request a demo or start a custom pilot to see it in action.

Request Demo |  Contact Sales