For an eCommerce store, retaining each and every customer is essential for thriving. If you want to expand the brand, you can’t afford to lose consumers. That is exactly what poor UI and UX can offer. If customers cannot seamlessly shop on your site, then they are unlikely to return. On contrary, if the application offers amazing UI and UX, there will be an increase in the conversation rate. It is vital that you ensure customer satisfaction in order to make your business a success. With the escalating growth of the eCommerce industry, numerous business organizations have embraced this concept. More and more people are seeking the online purchase of materials, thereby popularizing the eCommerce stores even more. However, to stand out amongst the stiff competition, one must focus on improving the UX (user experience) and UI (user interface) of the application. 

There are numerous ways that you can improve the UI and UX for your eCommerce store. These include –

• Know what your customers want

The opinion of the users is vital in developing the best UI and UX design. For that, you need to comb through the positive and negative reviews. Moreover, you need to resolve their queries and make sure that they feel listened to and appreciated. 

• Opt for a personalized approach

Personalization of the services is essential in retaining customers. You can make customization based on location, interest, user profile, and time.

• Ensure the website is mobile-responsive

With the rise of mobile phones and their presence in almost every home, it is vital that you make the online site mobile responsive. Make sure that you choose optimization for an enhanced user experience in your mobile apps. 

Having an impressive UI/UX design can lead to significant outcomes for your brand.

Take a look at some of them listed here. 

• Get the attention of the customers

The result of having an impressive UX/UI design is the ability to promote new services and products. Catchy UX designs can grab the attention of consumers. That is all the time you need to display the promotions, rewards, and offers in order to entice them. 

• Attain brand loyalty

As per research, eCommerce stores obtain 60-70% of their revenues from selling products to the same customers again and again. This cements the fact that if you can offer them an intriguing UI/UX experience, they will shop with you again. 

• Increase in ROI

With the best UX/UI design, you can assist customers in buying what they want without any hassle. If they can seamlessly shop without any obstacles, they are likely to continue shopping from your store. When that happens, you can expect an increase in the ROI. With excessive competition in the market, it is pertinent that you value every customer. 

Conclusion

In essence, focusing on improving the UI and UX for your eCommerce store is an excellent idea. It will not only help you increase the ROI but will also aid in gaining more customers. Ultimately, it will assist in strengthening the brand image and cementing the loyalty of the consumers. However, in order to attain such heights of success, you need to obtain the services of the best eCommerce company. The professionals can help transform your vision into reality with ease. 

Consult GoodWorkLabs

GoodWorkLabs is one of the leading UX UI design development companies in India and the USA. We have proven experience in designing UX UI for many of the world’s leading e-commerce and retail brands. For more information connect here –  [email protected]

In this era of technological advancement, keeping up with the digital space is a must for every business. With the rise in mobile phones and increased interest in online shopping, having an eCommerce website is a boon. If you don’t already have a viable eCommerce site to supplement your brand, you are lagging behind your competition.

With an attractive yet functional eCommerce website, you not only satisfy customer expectations but also draw in new clients. Moreover, you can increase sales revenue and market your products in yet another way.

Why must every business have an eCommerce website?

If you are still not convinced about the need for an eCommerce site, take a look at the reasons explained below –

1. Round the clock assistance

Online stores are never shut down. They operate efficiently 24 hours a day without any breaks. That means customers can place orders whenever they want without having to worry about closing times. This is bound to appeal to customers.

2. Global reach

With a viable eCommerce website, there is a potential to harness the global market. However, for that, you will need to add certain features that allow customers across the world to place orders and get them.

3. Get new customers

Integrating SEO marketing tactics to your ecommerce website can help you to get new customers. If your store shows up in the search engine results, you can expect more consumers.

4. Source of revenue

It is true that having an online store creates another source to generate revenue for your business. In this era, most people prefer online shopping. Your brand is bound to benefit from this modification in consumer behavior.

5. Increased convenience

Perhaps, the most advantageous aspect of an ecommerce website is convenience. Consumers get the opportunity to shop from wherever they want. Moreover, they can shop at all hours.

6. Enriched customer experience

With the option of search and choose products of their liking, online sites can improve customer experience substantially.

7. Decrease in overhead prices

There is little doubt that running an eCommerce store is much less expensive when compared to a physical one. Here, you don’t have to worry about security measures, the rental price for the shop, utility bills, etc.

8. Personalization

Customization can help you cement the loyalty of the existing customers. You can provide order tracking, product recommendations, delivery confirmation message, and more based on the shopping history. This way, you can make customers feel valued.

9. Improved brand awareness

Another great benefit of opening up an eCommerce site is the increase in brand awareness. The more social media mentions you get, the more you can expand the brand visibility. As a result, more people will know your site and come to shop.

10. Saves time

Online stores drive up the delivery time significantly. As soon as the customer places the order, the material is packed, shipped, and delivered. Moreover, the customers can refrain from visiting the psychical store and save a considerable amount of time.

Conclusion

These are the top ten reasons that explain why having the presence of an ecommerce website is an advantage for brands. Apart from keeping existing customers happy, it aids in expanding brand visibility. Moreover, you can promote your products or services while increasing the speed and quality of service delivery. However, to thrive, you need the aid of the best web development company to develop a successful eCommerce website. Consult GoodWorkLabs for all information related to web application development. Contact them here.

With the escalating growth of the eCommerce industry, numerous business organizations have embraced this concept. More and more people are seeking the online purchase of materials, thereby popularizing the eCommerce stores even more. However, to stand out amongst the stiff competition, one must focus on improving the UX (user experience) and UI (user interface) of the application. 

Why is improving the UX and UI so vital for an eCommerce store?

For an eCommerce store, retaining each and every customer is essential for thriving. If you want to expand the brand, you can’t afford to lose consumers. That is exactly what poor UI and UX can offer. If customers cannot seamlessly shop on your site, then they are unlikely to return. On contrary, if the application offers amazing UI and UX, there will be an increase in the conversation rate. It is vital that you ensure customer satisfaction in order to make your business a success. 

How to upgrade the UX and UI for an online store?

There are numerous ways that you can improve the UI and UX for your eCommerce store. These include –

• Note the desires of the customers

The opinion of the users is vital in developing the best UI and UX design. For that, you need to comb through the positive and negative reviews. Moreover, you need to resolve their queries and make sure that they feel listened to and appreciated. 

• Opt for personalization

Personalization of the services is essential in retaining customers. You can make customization based on location, interest, user profile, and time.

• Ensure the website is mobile-responsive

With the rise of mobile phones and their presence in almost every home, it is vital that you make the online site mobile responsive. Make sure that you choose optimization for an enhanced user experience in your mobile apps. 

Results of attaining an impressive UX/UI design

Having an impressive UI/UX design can lead to significant consequences for your brand. Take a look at some of them listed here. 

• Obtaining the attention of the customers

The result of having an impressive UX/UI design is the ability to promote new services and products. Catchy UX designs can grab the attention of consumers. That is all the time you need to display the promotions, rewards, and offers in order to entice them. 

• Attaining brand loyalty

As per research, eCommerce stores obtain 60-70% of their revenues from selling products to the same customers again and again. This cements the fact that if you can offer them an intriguing UI/UX experience, they will shop with you again. 

• Increase in ROI

With the best UX/UI design, you can assist customers in buying what they want without any hassle. If they can seamlessly shop without any obstacles, they are likely to continue shopping from your store. When that happens, you can expect an increase in the ROI. With excessive competition in the market, it is pertinent that you value every customer. 

Conclusion

In essence, focusing on improving the UI and UX for your eCommerce store is an excellent idea. It will not only help you increase the ROI but will also aid in gaining more customers. Ultimately, it will assist in strengthening the brand image and cementing the loyalty of the consumers. However, in order to attain such heights of success, you need to obtain the services of the best eCommerce company. The professionals can help transform your vision into reality with ease. 

GoodWorkLabs, a leader in e-commerce UX UI design space 

GoodWorkLabs is one of the leading UX UI design development companies in India, the USA, and Europe. We have a proven experience in designing UX UI for many of the world’s leading e-commerce and retail brands like – CommonFloor.com, Myntra, ST Dupont, etc. Connect with us at +91- 9863077000 or [email protected] for a free consultation.

In 2020 the pandemic had accelerated the growth of the eCommerce industry exponentially. As per research, it is predicted that the revenues for e-retail will cross $6.54 trillion by 2022. Now, the eCommerce market is increasing at a remarkable growth rate. However, it is vital to note that the trends here are ever-changing. The only way to become the ideal e-commerce company in India is to be aware of the trends and incorporate them in time. 

Ecommerce trends to look out for in 2021

The only way to ensure that you are ahead of your competitors is to understand the latest eCommerce trends. Check out some of them listed here so that you can know what to expect in 2021. 

1. Brand video ads

Indeed, the usage of social media is not going to decrease anytime soon. Brands have already realized the potential of using video ads on various platforms such as Snapchat, Instagram, etc. The best way to take advantage of this trend is to make videos of the top-selling products and put them on different social media platforms. You can develop videos such as tutorials, unboxing, step-by-step, etc. If you are into service-related work, then also you can utilize video advertisement for promoting your services. 

2. Rise of omnichannel shopping

The growth of voice assistants and mobile devices has influenced omnichannel selling. The usage of different marketing channels ensures that the customers receive a seamless shopping experience. According to studies, omnichannel shoppers will increase in 2021 even more. To make sure that you take the right steps, you need first to understand the behavior of your customer base. Then, you can use that data to develop personalized content. 

3. Cryptocurrencies will make an appearance

Often, the option of various payment modes can make your brand more popular than others. Giving more options to your customers is a great idea. Nowadays, most of the eCommerce platforms accept debit cards, credit cards, cash, and other digital wallets such as Google Pay, Phone Pe, etc. However, with the emergence of cryptocurrencies, there is a high chance that they could be integrated with ease. There are numerous advantages that e-commerce platforms can get from adopting cryptocurrencies.  For instance, the transaction fees are relatively low. 

4. Increase in mobile shopping 

With the rise in the sales of mobile phones, it is no wonder that mobile shopping will increase even more. As per Statista, 2019, 73% of retail shopping will be via mobile phones by 2021. The best solution is to ensure that the customers have a seamless, hassle-free mobile phone online shopping experience. If you can offer the customers an unforgettable experience, you will observe a dramatic increase in sales. 

5. A step towards green consumerism

Corporate social responsibility is no longer something that is read on reviews. In fact, research suggests that 88% of customers would become loyal if the platform supports environmental concerns. Most of the major brands have committed to reducing waste and saving mother Earth. You can start assessing your business and see how you can make it even more sustainable. However, you must ensure that your customers know about it. This will aid in boosting your reputation. 

Conclusion

These are the top five eCommerce trends that you can look out for in 2021 and beyond. With such an incredible growth rate, eCommerce is likely to rise even more. Knowing about the trends will definitely aid your business in becoming one of the largest e-commerce companies. 

Want to have your ecommerce website or application? Consult our expert team at GoodWorkLabs and our dedicated developers will build a fantastic application for your brand. Contact us here!