One of our Fortune 500 clients had a community-based travel app that helped create trips for its users. Through this app, users could explore the community, take trips to nearby places, and also browse through their previous trips in the travel history.
Our data scientists at GoodWorkLabs were entrusted with the task to make the above mentioned mobile app engaging, intelligent, and personalized. We had to create recommendation systems as an advanced feature by using Machine Learning models.
We realized that recommendations could be made to users based on nearby attractions, restaurants, hotels, etc. The nature of these recommendations had to be as below:
To build an effective recommendation system, we trained the algorithm to analyze key data points as below:
We programmed specific screens on the mobile app to display the recommendations. Below were the mobile screens on which ML recommendations were displayed:
Based on the details keyed in by the user at the signup stage and in the whole travel process, the content based recommendation system analyzed each item and user profile. All this data was stored and the system was optimized for continuous and smart learning.
In this recommendation system, the system looked for similar data inputs keyed in by different users. This was then continuously compared against other data. Whenever there was a match, the system recorded the instance and populated a set of recommendations that were common to that set. In this recommendation system, user interactions played an important role.
At GoodWorkLabs, we suggested a hybrid model of both the above-mentioned approaches for optimal performance of the recommendation system.
The tech stack we implemented in building these Machine Learning models were Python, Tensorflow, Sklearn, iOS CoreML, Elasticsearch.
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